Office 365 may show error 30050‑13 during installation, updates, or repairs when the Office Click-to-Run service fails—typically due to outdated application files, permission issues, or conflicts with other Office products. This error interrupts setup or updates and leaves Office inoperable. To resolve it, follow these steps:
- Restart your PC to clear any locked files or stuck processes.
- Run the installer or update as an administrator by right-clicking the setup and selecting “Run as administrator” to bypass permission blocks.
- Repair Office Click-to-Run: open Command Prompt as admin and run:
"C:Program FilesCommon FilesMicrosoft SharedClickToRunofficeclicktorun.exe" /repair
This rebuilds core service components. - Uninstall any older Office versions using the Microsoft Support and Recovery Assistant or via Control Panel → Programs and Features to avoid installation conflicts.
- Delete leftover Office folders in these locations if still present:
%ProgramFiles%Microsoft Office
%ProgramFiles(x86)%Microsoft Office
%localappdata%MicrosoftOffice
- Run system file repair: open an elevated Command Prompt and execute:
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
to fix any system file corruption. - Temporarily disable antivirus or firewall, reboot your PC, and relaunch the Office setup or update.
These steps usually clear error 30050‑13 and restore full Office functionality. For a detailed, step-by-step guide with troubleshooting tips, check out this guide.